Terms of Service

Last updated: November 2025

1. Agreement to Terms

By accessing or using the LesVitalis website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates any applicable national or international law or regulation
  • Attempt to gain unauthorised access to any part of the website
  • Transmit any viruses, malware, or other malicious code
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Use automated systems to access the website without permission

3. Products and Services

Product Information

We strive to provide accurate product information. However, we do not warrant that product descriptions, images, or other content on the site is accurate, complete, reliable, current, or error-free.

Food Supplements

All our products are food supplements designed to complement a varied and balanced diet and healthy lifestyle. They are not intended to prevent, diagnose, or address any health conditions.

Professional Advice

The information provided on this website is for educational purposes only and does not constitute professional advice. Always consult with a qualified healthcare professional before using any supplements, particularly if you have existing health concerns.

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance by LesVitalis. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Pricing

All prices are in British Pounds Sterling and are subject to change without notice. We reserve the right to correct pricing errors.

5. Delivery

We aim to deliver products within the timeframe specified at the time of order. However, delivery times are estimates and we are not liable for delays beyond our reasonable control.

Risk and title for products pass to you upon delivery. You are responsible for examining products upon receipt and notifying us of any issues within a reasonable time.

6. Returns and Refunds

You have the right to cancel your order within 14 days of receipt under the Consumer Contracts Regulations 2013. Products must be returned unused and in their original packaging.

Please contact us for return instructions. Refunds will be processed within 14 days of receiving returned products.

Please note that certain products may not be eligible for return due to hygiene and safety reasons.

7. Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of LesVitalis and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.

8. User Content

If you submit any content to our website, including reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and distribute that content.

You represent that any content you submit is accurate, does not violate any third-party rights, and complies with all applicable laws.

9. Limitation of Liability

To the fullest extent permitted by law, LesVitalis shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for products purchased from us.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold harmless LesVitalis and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website, your violation of these terms, or your violation of any rights of another party.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of these external sites. Your use of third-party websites is at your own risk.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes are posted constitutes your acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

LesVitalis
29 St Peter's Street
Derby DE1 1NN
United Kingdom

Email: [email protected]
Phone: +44 1332 785 249